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Please call (213) 290-9999 anytime for more information regarding your return. For items worth over $10,000 it is advisable to arrange for special shipping. It is important you follow the guidelines of the postal carrier you choose, and purchase the correct of amount of insurance to cover the loss or damage of the package. It is advisable not to include the words "My Bridal Ring" on the return packaging. Failure to include the certificate will result in a penalty against the return amount. Include the diamond certificate if one was sent to you. Make sure to print this code clearly on the return label on the outside of the box you are returning in. Please follow these steps when returning a diamond or a ring:Ĭall for a return authorization code. This page provides helpful tips and tricks to help you find the perfect fit for your special someone. Returns without a My Bridal Ring return code, and improperly or uninsured packages will be refused upon receipt and sent back to the return address. A mans ring size can be tricky to determine. Once your returned item is received and accepted at My Bridal Ring, your refund or new item will be processed as soon as possible.Īny items that show signs of wear, or that have been altered in any way, resized by an outside jeweler, or that have been damaged cannot be accepted for return.Įngraved rings will not be returned. The ring must be returned with the original packaging and if a diamond certificate accompanied the order, the certificate must be returned with the original packaging or a fee will be applied. Rings must be without engraving, and in original condition to be fully refunded. We suggest you insure your jewellery and, for its enduring safety, please remember to remove it when bathing, swimming or undertaking manual or domestic work.We are happy to offer a 30-day return policy on all rings purchased through My Bridal Ring.
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Our products are guaranteed against faults in manufacture but not against misuse. Please let us know immediately of any such mishap. However, in the unlikely event that any jewellery is damaged on its way to you, we will exchange it at no extra cost with free delivery.
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Good returned are at the customers expense.Īny items which are lost or damaged during their return will not be credited. The online ring sizer is easy to use and offers two options you can find your ring size by using the ring sizer to measure your finger or you can measure a ring that you already have. We also recommend ordering a Ring Sizer from us to ensure the most accurate sizing Here is our rings collection, you can likewise take a look at our necklaces and bracelets collection. Sizes 8-12 are among the most often purchased. James Allen offers a free online ring sizer to help you determine your ring size. Average ring size for men is Normally ranging from 8 to 14. Part of that reasonable care is that when the item is returned it is properly insured. Sizing an engagement ring is easier than you think. You are under a duty to take reasonable care of goods whilst in possession. We will ask you to return the item, unused and in its original Shipton's packaging within 7 working days to take advantage of this money back guarantee. Simply ring our helpful Support Team on 01 (Mon-Fri 9am - 5pm) and we'll organise a full refund or replacement. All about the significance of pinky rings for men, including their history, how to wear one (or more), and what to look for when buying a ring. However if your order is are waiting longer than 2 weeks we will call you and ask if you would prefer part delivery.Įvery prestigious Shipton & Co piece purchased from this web site comes with our promise of satisfaction which means you can return any item to us if you're not entirely happy with your purchase. Generally, where an order contains more than one item all items will be delivered at the same time once all items are available. Some items (such as rings) that are required in specific sizes that may not be in stock, we may have adjust the size of a ring in stock or have your ring made specially and may take longer to ship. If you require items by a specific date please send us an email quoting your order number (which you will receive by email after you have placed your order) to and we will contact you to agree a delivery date. We will ship your goods as soon as they are ready, normally this will be within 5-7 working days of receiving your order.